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Account
FAQ / Account
Editing personal details
In your customer account, under the "My information" menu option, you can edit information ..
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Forgotten password
Process to follow...
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Delete my customer account
In order to delete your account, simply contact us, via the online platform and the contact form on our site...
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Creating a customer account
Each customer may hold one and only one customer account on Lafuma with a single e-mail address...
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Is my personal information kept confidential?
In accordance with article 43-10 of Law no. 86-1067 of 30 September 1986...
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Loyalty points
How to benefit and use from loyalty points?...
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from Monday to Wednesday, from 2 pm to 5 pm
Lafuma is a member of the French e-commerce and mail order federation (FEVAD), and adheres to the values of transparency and respect for its customers.
