FAQ / Account / Forgotten password

Forgotten password

1. Click on "Login" at the top right hand side of the home page
2. Click "Forgot your password?” in the box on the right
3. Enter your e-mail address in the field provided
4. You will receive an e-mail within a few minutes with a link to create a new password. If you do not receive this email, please check your "Junk Mail" or "Spam" folder in your email and add "service-client@lafuma.fr" to your address book.
5. Click on this link, enter a new password and confirm it.
6. You are now logged into your account with your new password.

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